Warranty Information

The Cover Company offers a 1 year comprehensive warranty on all our outdoor furniture covers. Cushion covers include a 3-year workmanship warranty from the date of delivery. Unlike many cover manufacturers, our warranty includes waterproofing and excess fading. For more information on warranty and life expectancy see FAQ’s.  We warrant our range of outdoor covers to be free from material defect and product construction and performance flaws not attributed to normal use. The warranty term begins from the date of delivery  and applies to the individual/company named on the invoice and is not transferrable.  Should we determine a defect in the material or workmanship of the product within the warranty period, we will, at our discretion, replace or refund the cover. We reserve the right to make the final determination on defects. Any alterations or modifications made to the cover will void the warranty. Warranty does not cover accidental damage. Any preexisting damage or imperfection to the cover should be reported within 7 days of receiving your order so we can review and arrange remediation action.  Should pre-existing damage / imperfections not be reported within 7 days, remediation may not be forthcoming.

Condensation and moisture naturally occurs where airflow is limited. Condensation can lead to mould and as a result can cause damage to some types of furniture. To reduce condensation and the risk of moisture build up and mould, remove the cover from your furniture periodically, allowing air to circulate and to avoid the build-up of condensation between your furniture and the cover.

The Cover Company does not accept responsibility or liability for the item being covered. It is recommended that you contact the manufacturer of the item being covered and seek your own independent advice. The Cover Company does not recommend covering indoor furniture and placing outside.

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